This workshop focus on simulating the real-world business scenarios where Learners are required to provide real-time feedback to every business decision across the duration of the workshop. Learners will form a team of between 3 to 5 persons, where each of the Learner will be assigned to different roles to enable them to make real-life decisions when the game is run. Each Learner will have to face the challenge to bring their company into profit in which we will measure the performance base on different Key Performance Indicator (KPI). Some example of KPI’s uses are;
i. Nett Profit
ii. Profit Margin
iii. Sales Revenue (Each for Retails, B2B, e-Commerce and Customer Service)
iv. Operating Expenses
v. Overflow charges
vi. Late Shipment
viii. And many more.
The Learner will play a progressive game from Day 1 to Day 4 to cover all aspects of the business that cover up to 13 departments within an Enterprise. Using the role-play, each Learner will be able to understand the impact of X on Y and therefore, able to understand what is the decision being make and why it is being made. The game will normally run over a period of 130 virtual days and each virtual day will typically take for 60 to 90 seconds. The learning process is exciting, intuitive, with the time pressure to make a decision. Learning will also be using Excel or visualization tools to analyze business outcomes.